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Please see below the final conference programme.


Tuesday 27 November, 2018


09:00 – 09:30

Registration & welcome coffee

09:30 – 10:15

Opening session

Moderator: Christopher Burns, Journalist/Moderator , Burnstorm Communications

Régis Degelcke, President, EuroCommerce
Elżbieta Bieńkowska, Commissioner, Internal Market, Industry, Entrepreneurship and SMEs, European Commission

10:15 – 11:30

Celebrating SMEs in retail and wholesale - How the best of them work to succeed in the digital age

Anneleen van Bossuyt, MEP, European Parliament
Anke Pollmann, Entrepreneur, Pollmann
Birgit Winn, Head of Digital Projects, Hospitality Digital
Suzan Kereere, Global Head of Merchant Sales & Acquiring, VISA

11:30 – 11:45

Coffee Break

11:45 – 12:45

Celebrating wholesale- A key engine of the EU economy

Wolfgang Maehr, CEO Alliance Healthcare Germany, Walgreens Boots Alliance
Holger Bingmann, President, BGA (Federation of German Wholesale, Foreign Trade and Services)
Catherine Pardo, Professor, EMLYON Business School


12:45 – 13:45


13:45 – 14:45

Changes in consumer behaviour and experience

Věra Jourová, Commissioner Justice, Consumers and Gender Equality, European Commission
Monique Goyens, Director General, BEUC
Xavier Garambois, VP EU Retail, AMAZON
Leonor Sottomayor, Head of Public Affairs, Sonae

14:45 – 15:00

Coffee break

15:00 – 15:45

Celebrating 25 years of the single market- A European retail sector fit for the 21st century

Jyrki Katainen, Vice-President for Jobs, Growth, Investment and Competitiveness, European Commission
Laurent Vallée, General Secretary, Carrefour
Dominique Michel, CEO, COMEOS
Eva Maydell, Member of the European Parliament, European Parliament

15:45 – 16:00

Concluding remarks

Moderator: Christopher Burns, Journalist/Moderator , Burnstorm Communications

Christian Verschueren, Director- General, EuroCommerce

16:00 – 17:30

Networking drinks



Tuesday 27 November, 2018
09.00 to 17.30




Thon Hotel EU

Rue de la Loi,

Tel: +32 2 204 3911

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