return to Forum Europe website


The retail sector is undergoing major transformations. Driven primarily by technology and the Internet, consumer behaviour, choice and preferences are evolving. How retailers respond to these fundamental shifts will be key to the future success of the sector and innovation is therefore vital. While technology and digitalisation pose many challenges, they also have the power to be a force for good for retailers, enabling shopping to continue to be a vibrant and exciting experience for consumers, both in store and online.


While meeting the challenge of the digital transformation positively, retailers continue to have a responsibility to the sustainability and supply chain agendas, where much of the relationship and trust is built with consumers and where the retail sector can have a tangible positive social impact.

Speakers include

Claire Bury

Claire Bury

Deputy Director General, DG CONNECT

European Commission

Anneleen  Van Bossuyt

Anneleen Van Bossuyt


European Parliament

Richard Wilson

Richard Wilson

Sustainability Matrix Manager


Frans  Muller

Frans Muller


European Retail Round Table

Ian Jindal

Ian Jindal

Founder and Editor in Chief

Internet Retailing

On the 30th November, the European retail industry will gather in Brussels for the inaugural European Retail Day. The purpose of the conference is to give further impetus and drive to the development of Europe’s single market project, to look at how the retail sector could contribute to it, and to analyse future steps and positive innovation needed to ensure the growth and global competitiveness of the sector.


For further information on the conference, please contact Michela Zamuner on +44 (0) 2920 783 029 or email




Thursday 30 November, 2017
09.30 to 18.30




Thon Hotel EU

Rue de la Loi, 75
1040 Brussels, Belgium

Google location map



Forum Europe